"Nobody uses the intranet" is one of the most common complaints we hear — and it's rarely a technology problem first. It's usually one of three specific issues, each with a different fix.
Problem 1: Information architecture that made sense to IT, not to staff
If finding a policy document requires knowing which department owns it, the structure is organized around the org chart instead of the way people actually search. A modern SharePoint hub site, built around tasks and topics rather than departments, fixes this without touching a single document.
Problem 2: Content that's years out of date
Static intranets rot because updating them is nobody's job. Page ownership, expiry reminders via Power Automate, and simple approval workflows keep content current without adding permanent overhead.
Problem 3: No reason to visit more than once
A modern intranet earns repeat visits by surfacing something useful on arrival — a news feed, a request status, an approval waiting on you. That usually means connecting the intranet to the same Power Platform tools already automating the rest of the business, so it becomes a front door rather than a filing cabinet.
Have a similar problem to solve?
Tell us what's slowing your team down — we'll tell you honestly whether it's worth automating.
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